Last updated February 6, 2015


This Privacy Policy governs the manner in which PuppetVision Studios collects, uses, maintains and discloses information that we collect from the users (each, a “User”) of  our websites, including (but not limited to) and Our policies are drafted in compliance with relevant Canadian privacy legislation, the full details of which can be read online here. This privacy policy applies to all the sites we own and maintain as well as all products and services that we offer unless clearly and explicitly stated otherwise.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain activities on the site that require it.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site uses “cookies” to enhance User experience. “Cookies” are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track the contents of your shopping cart and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our web sites from functioning properly.

Third party advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any third party advertiser.

Some of our websites participate in “Amazon Affiliates”, a third party affiliate marketing network, which uses cookies to serve advertisements and links to products on  You can learn more about how Amazon collects and uses this data in the Privacy Policy.

Google Adsense
This web site may contain ads served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses non personally identifiable information and does NOT track personal information about you, such as your name, email address, physical address, etc. You can opt out of the use of the DART cookie at any time by visiting the Google ad and content network privacy policy at

How we use collected information

We may collect and use your personal information for the following purposes:

To improve customer service
Information you voluntarily provide in any surveys or feedback polls that we conduct helps us respond to your requests and support needs more efficiently.

To personalize your experience
We may use information in the aggregate to understand how our Users use the services and resources provided on our Site.

To improve our web sites
We often use feedback from our Users to improve our products and services.

To process payments
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with anyone, except to the extent necessary to provide the service and remain in compliance with applicable law.

To send periodic emails
If you decide to opt-in to our mailing list, you will receive emails that may include news, updates, product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. If you shop on our sites, we may use the email address you provide us with to send you information and updates pertaining to their order. It may also be used to respond to your questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as:

Our mailing lists are currently served by MailChimp, an email address management and message sending service provided by Mailchimp Inc. Any personal data that you submit when subscribing to any of our mailing lists is processed and stored by Mailchimp in the United States of America in compliance with their privacy policy, which is available online at

Changes to this privacy policy

PuppetVision Studios has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We’ll also send you an email if we make any change that significantly affects how we treat your information. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

When you use our sites, you’re signifying your acceptance of this policy. Your continued use of the Site after we post notification of any changes to this policy will be deemed your acceptance of those changes.

If for any reason you don’t agree with this policy, please do not use our Sites. We’ll be very sorry to see you go, but we understand.

Have questions?

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via